Support

Contact Calamophyton support.

Route product, documentation, legal, and security matters without exposing sensitive information.

01

Choose the address for your inquiry

Send product, documentation, and access inquiries to support@calamophyton.com, legal and contract inquiries to legal@calamophyton.com, and vulnerability reports to security@calamophyton.com. legal@calamophyton.com serves as a contractual notice address only if an executed agreement expressly designates it.

On 1 September 2026, messages sent from an external account to the three addresses separately and together were received. The test verified delivery only, not response times, handling personnel or their authority, retention, or a secure transfer channel.

02

Provide a safe, reproducible report

  • Time and relevant page or workspace path
  • Status or error code displayed on the screen
  • Expected behavior and observed behavior
  • Redacted screenshot only when permitted by your organization
03

Do not include secrets or source data

  • Passwords, one-time codes, recovery codes, or tokens
  • API keys, authorization headers, or internal secret locations
  • Raw customer data or an unauthorized screen capture
  • Exploit details in a general support message
04

Report a documentation issue

For an error in facts, terminology, links, accessibility, or rendering, send the exact page path, the affected sentence, and the expected correction. Do not attach customer data or credentials.

  • Exact documentation URL
  • Affected title or sentence
  • Browser and viewport when the issue is reproducible
  • A redacted screenshot only when permitted
05

Use the separate route for a vulnerability report

Report a suspected vulnerability affecting this site or its published developer materials to security@calamophyton.com. In the first message, include only the affected public page or feature and a non-sensitive summary. Request a secure transfer path before sending exploit code, credentials, customer material, or sensitive technical detail.